• Enfield, Waltham Abbey
  • 0844 567 4250


By Aizen on Wed, 24 Apr 2013 18:31:18 GMT

When attempting to add a printer in Windows 7, by going to Control Panel > Devices & Printers > Add Printer > Add Network Printer

You receive the following error message: Windows Cannot connect to the printer. Access is denied
By Aizen on Mon, 26 Nov 2012 12:38:09 GMT
You may want to restrict certain users from logging onto specific computers on a Windows Domain. Read the 6 steps of how to lock down a computer and prevent logons or allow logins of specified user accounts in a Windows Domain.
By Aizen on Tue, 28 Aug 2012 20:43:24 GMT

This guide assumes that you are using a Microsoft Exchange E-mail account. If you are using a personal / free account, then it is likely that you are not using Exchange.

If you have been granted delegate access and often reply to e-mails on behalf of someone else, you may want to add their mailbox to your account for quick access.

Following this simple instructions will allow you to open another users inbox and reply to e-mails received by that user.

By Aizen on Wed, 25 Jul 2012 21:23:50 GMT
Smart Phones have come along way with many great features such as MMS, Wifi, a multitude of downloadable free apps and more. Read this guide to setup your email account on your iPhone. Note that you'll need to have your account details to hand in order to make the most of it.
By Aizen on Fri, 20 Jul 2012 15:32:51 GMT
In this scenario I will take you through the simple process of joining a Windows PC or Windows Server 2008 R2 in Site B to an existing Forest / Domain controller in Site A over an established router-to-router IPsec VPN connection.
By Aizen on Thu, 12 Jul 2012 01:50:29 GMT
Microsoft have introduced a fantastic new feature in Windows Server 2008 R2 called Active Directory Recycle Bin. Yep you guessed right! The Active Directory Recycle Bin moves deleted objects to another container instead of tombstoning them. This makes recovering a deleted object is easy. The tombstone period is still important, as objects reside in this container only for the length of the tombstone period. When the tombstone period expires - the object is permanently deleted.
By Aizen on Tue, 03 Jul 2012 19:59:30 GMT
User Account Control (UAC) can help prevent unauthorized changes to your computer. UAC notifies you when changes are going to be made to your computer that require administrator-level permission. These types of changes can affect the security of your computer or can affect settings for other people that use the computer. Microsoft recommend that you leave UAC on to help make your computer secure.
By Aizen on Tue, 03 Jul 2012 18:14:33 GMT

Sophos endpoint Security & Control allows you to deploy Sophos Antivirus and manage Endpoint Security Control from a central configuration on the Server. This saves IT Administrators a lot of time from going from client PC to run the installation manually.

However with additional security features introduced in Windows Vista - namely the UAC or User Access Control and a more complete and advanced Firewall application - deploying Sophos to the Network isn't as straight forward as installing the Control Center and hitting 'Protect' to install the client antivirus onto your client PCs. Follow the guide here for instructions on preparing your Windows Network for easy deployment of Sophos Endpoint Security.

By Aizen on Thu, 14 Jun 2012 22:00:08 GMT
If you ever have a problem with print jobs being stuck in Windows 7 - particularly when you are trying to delete a printer that is no longer available then follow these simple instructions...
By Aizen on Wed, 30 May 2012 09:52:54 GMT
When you open a file, Windows will check the file extension and run the appropriate application  that is defined as default. However, file extensions can be lost when you download files from various Websites, E-mail attachments, or via peer to peer clients such as Bitlord. Often video and image files are know to lose their extensions and may end up as .DAT or extensionless. Here's where this tutorial can come in handy...
By Aizen on Wed, 30 May 2012 05:42:17 GMT

Traceroute is a computer network tool used to show the route taken by packets of information sent across an Internet Protocol (IP) network.

If you are running Windows based computer, you can perform a traceroute using the Command Prompt.

By Aizen on Wed, 30 May 2012 05:02:35 GMT
If you have mistakenly deleted one of your mail accounts in Thunderbird, you can still recover those emails. They have not been completely removed from your computer, and you can still find them in the Mail folder in your profile folder. Go to your profile folder and make sure the mail for the deleted account still exists. Once you find it, perform the following easy steps:
By Aizen on Wed, 02 May 2012 22:47:44 GMT

How to Undo and Redo Changes in Microsoft Word 2010

When using Micrsoft Word 2010, any changes you make to the document can be undone with a click of the 'Undo' button, and subsequently redone with the 'Redo' button. If you've undone something by accident. I know I've done this several times myself. Keep in mind that if you undo a change, then make new changes - you won't be able to redo the initial undo...
By Aizen on Tue, 24 Apr 2012 19:36:11 GMT
In Windows environments - the Domain Controller is at the heart of the network, controlling authenticaton for user access via Active Directory. See this Wiki for article for full defintion of a Domain Controller in Windows.
By Aizen on Mon, 23 Apr 2012 20:35:31 GMT

The Sage Accounts COMPANY file - is used to map paths to account data for various companies that you have setup in sage. If you Sage Accounts data is held on a network drive - there may come a need to re-map where Sage looks when loading company accounts.

Good news - as rigid as Sage maybe - you no longer have to reinstall the software to relocate your company data. Instead simply editing this Sage Accounts COMPANY file will have you or your clients up and running in seconds. Read on...

By Aizen on Mon, 23 Apr 2012 20:02:43 GMT

Windows Server 2008 comes pre-configured with Enhanced Security Configuration enabled by default - this ensures heightened security on the server when using Internet Explorer. You may want to Disable Internet Explorer Enhanced Security Configuration - particularly when working on a Web Server & testing changes. Internet Explorer Enhanced Security Configuration can prevent web pages from loading Java elements as well as preventing web pages from displaying as they would normally appear.

Read on to discover how simply it is to Disable Internet Enhanced Security Configuration in Windows 2008.

By Aizen on Tue, 17 Apr 2012 13:25:02 GMT
If you're PC or Laptop is running slow and you've opened task manager and found wmpnetwk.exe is using high amounts of memory or high CPU load. Then you've come to the right place...
By Aizen on Wed, 28 Mar 2012 21:18:02 GMT
With the expansion of the Internet - the ability download and generate data has become easier than ever. There are many useful and memory hungry applications some of which are built right into Windows. Follow the easy instructions in this Free I.T Guide and claim back your hard drive space...
By Aizen on Thu, 22 Mar 2012 12:27:37 GMT
User Account Control (UAC) can help you prevent unauthorized changes to your computer. It works by prompting you for permission when a task requires administrative rights, such as installing software or changing settings that affect other users.
By Aizen on Mon, 12 Mar 2012 22:51:08 GMT
If your anything like us - you find yourself using Remote Desktop more often than not.. It's easy, quick and most of all - from XP onwards - all versions of windows have it built-in. If your working with Servers or desktops alike from a remote location you'll often need to bring up task manager if a program hangs or explorer is unresponsive - if you were sitting in from of the machine you would usually use Ctrl Alt Del to do so. However this doesn't work over an RDP session.. Read on and discover how to bring it up.
By Aizen on Wed, 07 Mar 2012 00:40:50 GMT
Windows 7 has many great features that help you to work and play more efficiently. In this tutorial we show you how easy it is to use the built-in Smart Search feature and enable Internet Search results directly from the Start Menu Smart Search.
By Aizen on Tue, 06 Mar 2012 16:58:08 GMT
Microsoft distributed Windows Server 2003 with Enhanced Security enabled by default - this ensured that it was more secure and required less configuration by I.T Administrators. However some of the Enhanced Security features may be unwanted and often times we found that we had to remove some or all of the Enhanced Security options - particularly where Internet Explorer is concerned. Here's how you remove Enhanced Security for Internet Explorer...
By Aizen on Sun, 04 Mar 2012 22:39:18 GMT
So you're thinking about or you've just taken the huge leap upgrading to Windows 7, and you have old legacy software that you still need to use and is no longer supported under Windows 7, fear not - Windows 7 has built in Compatability to run programs from Windows 95, NT, 2000, XP SP2, XP SP3, Vista and more. Read this guide and find out how easy it is to run legacy programs in Windows XP mode
By Aizen on Mon, 06 Feb 2012 10:24:15 GMT
WSUS on Windows SBS 2008 server can use a combination of Windows Internal Database and SQL Express. The susdb.mdf database can grow to be quite large and you may need to move it to a new location. follow the below steps to Stop the WSUS Service, Detach SUSDB from SQL Server then Move SUSDB.mdf and SUSDB_Log.ldf to the new location and finally Attach SUSDB to SQL Server again
By Aizen on Mon, 30 Jan 2012 15:26:10 GMT

On Windows 7 Professional - typically in a domain environment - desktop shortcuts that you create pointing at network locations or mapped drives occassionally vanish never to be heard of again. This is due to the location of the shortcuts being unavailable or broken during the System Maintenance Troubleshooter performing it's maintenance tasks. The System Maintenace Troubleshooter will either fix problems it detects or report them using the Action Center.

By Aizen on Thu, 05 Jan 2012 16:52:16 GMT
We seem to get an awful lot of calls about Systems running slow and 9 times out of 10 this is due to a virus, malware, spyware, Adware or some kind of unwanted software running on the users system. So we decided to put together this brief and helpful DIY guide that even non-techy people can follow...
By Aizen on Sun, 18 Dec 2011 19:09:35 GMT

The Windows 7 Security Center is an essential part of keeping your system secure. There are several viruses that switch it off permanently - thus you end up being prompted to 'Turn On' The Windows Security Center only to have it fail. Here's how to get the security center service working once again...

By Aizen on Thu, 08 Dec 2011 15:50:26 GMT
Have you ever tried to copy and paste a hyperlink, or text containing a hyperlink, from Outlook Web Access (OWA) into a new message or another program? If so then you'll have realised the link will not work for them when they reply to tell you that you sent them the wrong link as it cannot load the webpage.
By Aizen on Thu, 08 Dec 2011 10:27:14 GMT
Using keyboard shortcuts and Run Commands can double your efficiency by minimizing your reliance on using a mouse for day to day tasks. Also if you find that your mouse has stopped working and haven't got a spare to hand - these shortcuts can keep you going without it...
By Aizen on Mon, 28 Nov 2011 22:42:21 GMT
This question has come up a lot lately so I decided to post the answer here... Essentially you will be able to replace any type of character you want in a word document with a carriage Return or a new line... Read on
By Aizen on Wed, 23 Nov 2011 10:39:28 GMT
Windows 7 has many useful features for backing up and restoring your system. The best practice for IT pros and home users a like is to have a good working backup in place. The simplest thing you can do once you have your WIndows 7 system setup and configured with your personalised settings/programs is to create a system image that will allow you to restore your PC in the event of a major system crash or virus. Read on to find out how easy it is to do and the benefits involved...
By Aizen on Tue, 22 Nov 2011 16:23:27 GMT
If your Windows 7 PC or Laptop is having problems starting up you may need to use the System Repair Disc to give Windows a 'Kick Start'. The System Repair Disc is not the same thing a System Recovery Disc that may or may not have been supplied with your PC or Laptop and you will need to create the disc yourself BEFORE you run into any problems starting Windows.
By Aizen on Tue, 22 Nov 2011 15:56:16 GMT
Prevention is the best cure for system potential system crashes... Creating a system repair disc is easy and will give you a greater chance to recover your PC or Laptop in the event of a total system crash. Follow these easy steps...

Contact Us

Have an I.T Problem? Get in touch for an informal chat and find out how we can help

Click here

Blog Calendar

<October 2020>
By continuing to use this site you agree to the use of cookies. To view our policy on cookies click here