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By Aizen on Wed, 24 Apr 2013 18:31:18 GMT

When attempting to add a printer in Windows 7, by going to Control Panel > Devices & Printers > Add Printer > Add Network Printer

You receive the following error message: Windows Cannot connect to the printer. Access is denied
By Aizen on Fri, 25 Jan 2013 10:36:36 GMT
This guide is for those who have been locked out of their Windows based computer or laptop and need to reset the password. To get the most out of this guide I recommend following each method in the order they appear.
By Aizen on Tue, 03 Jul 2012 19:59:30 GMT
User Account Control (UAC) can help prevent unauthorized changes to your computer. UAC notifies you when changes are going to be made to your computer that require administrator-level permission. These types of changes can affect the security of your computer or can affect settings for other people that use the computer. Microsoft recommend that you leave UAC on to help make your computer secure.
By Aizen on Tue, 03 Jul 2012 18:14:33 GMT

Sophos endpoint Security & Control allows you to deploy Sophos Antivirus and manage Endpoint Security Control from a central configuration on the Server. This saves IT Administrators a lot of time from going from client PC to run the installation manually.

However with additional security features introduced in Windows Vista - namely the UAC or User Access Control and a more complete and advanced Firewall application - deploying Sophos to the Network isn't as straight forward as installing the Control Center and hitting 'Protect' to install the client antivirus onto your client PCs. Follow the guide here for instructions on preparing your Windows Network for easy deployment of Sophos Endpoint Security.

By Aizen on Thu, 14 Jun 2012 22:00:08 GMT
If you ever have a problem with print jobs being stuck in Windows 7 - particularly when you are trying to delete a printer that is no longer available then follow these simple instructions...
By Aizen on Wed, 30 May 2012 09:52:54 GMT
When you open a file, Windows will check the file extension and run the appropriate application  that is defined as default. However, file extensions can be lost when you download files from various Websites, E-mail attachments, or via peer to peer clients such as Bitlord. Often video and image files are know to lose their extensions and may end up as .DAT or extensionless. Here's where this tutorial can come in handy...
By Aizen on Wed, 30 May 2012 05:42:17 GMT

Traceroute is a computer network tool used to show the route taken by packets of information sent across an Internet Protocol (IP) network.

If you are running Windows based computer, you can perform a traceroute using the Command Prompt.

By Aizen on Fri, 18 May 2012 16:23:43 GMT

Microsoft Office supports a wide variety of languages and allows you to easily change the default language settings for any of the installed applications such as Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, InfoPath and more..


By Aizen on Wed, 09 May 2012 06:06:01 GMT

Trying to open a hyperlink in Microsoft Office Outlook - you recieve the following error message and subsequently cannot open the hyperlinks:

This operation has been cancelled due to restrictions in effect on this computer.

By Aizen on Tue, 24 Apr 2012 19:36:11 GMT
In Windows environments - the Domain Controller is at the heart of the network, controlling authenticaton for user access via Active Directory. See this Wiki for article for full defintion of a Domain Controller in Windows.
By Aizen on Mon, 23 Apr 2012 20:35:31 GMT

The Sage Accounts COMPANY file - is used to map paths to account data for various companies that you have setup in sage. If you Sage Accounts data is held on a network drive - there may come a need to re-map where Sage looks when loading company accounts.

Good news - as rigid as Sage maybe - you no longer have to reinstall the software to relocate your company data. Instead simply editing this Sage Accounts COMPANY file will have you or your clients up and running in seconds. Read on...

By Aizen on Tue, 17 Apr 2012 13:25:02 GMT
If you're PC or Laptop is running slow and you've opened task manager and found wmpnetwk.exe is using high amounts of memory or high CPU load. Then you've come to the right place...
By Aizen on Wed, 11 Apr 2012 21:24:07 GMT
Running Microsoft Excel 2010 or Word 2010 on Windows 7? Problems with Copy and Paste feature not working as expected. Then read on for an Easy Fix to this solution...
By Aizen on Wed, 28 Mar 2012 21:18:02 GMT
With the expansion of the Internet - the ability download and generate data has become easier than ever. There are many useful and memory hungry applications some of which are built right into Windows. Follow the easy instructions in this Free I.T Guide and claim back your hard drive space...
By Aizen on Thu, 22 Mar 2012 12:27:37 GMT
User Account Control (UAC) can help you prevent unauthorized changes to your computer. It works by prompting you for permission when a task requires administrative rights, such as installing software or changing settings that affect other users.
By Aizen on Mon, 12 Mar 2012 22:51:08 GMT
If your anything like us - you find yourself using Remote Desktop more often than not.. It's easy, quick and most of all - from XP onwards - all versions of windows have it built-in. If your working with Servers or desktops alike from a remote location you'll often need to bring up task manager if a program hangs or explorer is unresponsive - if you were sitting in from of the machine you would usually use Ctrl Alt Del to do so. However this doesn't work over an RDP session.. Read on and discover how to bring it up.
By Aizen on Wed, 07 Mar 2012 00:40:50 GMT
Windows 7 has many great features that help you to work and play more efficiently. In this tutorial we show you how easy it is to use the built-in Smart Search feature and enable Internet Search results directly from the Start Menu Smart Search.
By Aizen on Sun, 04 Mar 2012 22:39:18 GMT
So you're thinking about or you've just taken the huge leap upgrading to Windows 7, and you have old legacy software that you still need to use and is no longer supported under Windows 7, fear not - Windows 7 has built in Compatability to run programs from Windows 95, NT, 2000, XP SP2, XP SP3, Vista and more. Read this guide and find out how easy it is to run legacy programs in Windows XP mode
By Aizen on Tue, 28 Feb 2012 15:40:05 GMT
You may experience a problem trying to map network drive or browse a DFS name space from a Windows 7 Client. It appears that this problem is becoming more and more common so we decided to tackle it here. Try this quick registry fix
By Aizen on Mon, 30 Jan 2012 15:26:10 GMT

On Windows 7 Professional - typically in a domain environment - desktop shortcuts that you create pointing at network locations or mapped drives occassionally vanish never to be heard of again. This is due to the location of the shortcuts being unavailable or broken during the System Maintenance Troubleshooter performing it's maintenance tasks. The System Maintenace Troubleshooter will either fix problems it detects or report them using the Action Center.

By Aizen on Wed, 25 Jan 2012 11:44:58 GMT
When you try to add or remove a program in Windows you receive the following error: The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if the Windows Installer is not correctly installed. This issue is more common in Windows XP and Windows Vista - Read on for methods to fix this issue
By Aizen on Thu, 19 Jan 2012 11:08:44 GMT
A Virtual Private Network Connection otherwise known as a VPN connection is a secure and easy way to create a secure Point-to-Point connection in order to access domain specific network resources. Windows 7 comes pre-loaded with the ability to connect to a VPN gateway with encryption. Read on for a step by step guide in creating a VPN connection to an existing VPN Gateway.
By Aizen on Sun, 15 Jan 2012 12:11:14 GMT
Error 812 may be displayed when attempting to connect to a Windows VPN Server. This error indicates that the attempt to establish a VPN connection was rejected by the server. Read on for a simple fix.
By Aizen on Thu, 05 Jan 2012 16:52:16 GMT
We seem to get an awful lot of calls about Systems running slow and 9 times out of 10 this is due to a virus, malware, spyware, Adware or some kind of unwanted software running on the users system. So we decided to put together this brief and helpful DIY guide that even non-techy people can follow...
By Aizen on Sun, 18 Dec 2011 19:09:35 GMT

The Windows 7 Security Center is an essential part of keeping your system secure. There are several viruses that switch it off permanently - thus you end up being prompted to 'Turn On' The Windows Security Center only to have it fail. Here's how to get the security center service working once again...

By Aizen on Thu, 08 Dec 2011 10:27:14 GMT
Using keyboard shortcuts and Run Commands can double your efficiency by minimizing your reliance on using a mouse for day to day tasks. Also if you find that your mouse has stopped working and haven't got a spare to hand - these shortcuts can keep you going without it...
By Aizen on Wed, 07 Dec 2011 12:33:10 GMT
In this tutorial you will be given step by step instructions on how to create a password protected folder(s) without the need to purchase third party software. Although some of the steps are quite techy - all the science has been taken care of so even those who consider themselves beginners can protect their data from prying eyes...
By Aizen on Mon, 28 Nov 2011 22:42:21 GMT
This question has come up a lot lately so I decided to post the answer here... Essentially you will be able to replace any type of character you want in a word document with a carriage Return or a new line... Read on
By Aizen on Wed, 23 Nov 2011 20:26:46 GMT
You can use a system image to restore the contents of your computer if your hard disk or entire computer ever stops working. For more information about system images - see our article on "Creating a Windows 7 System Image"
By Aizen on Wed, 23 Nov 2011 10:39:28 GMT
Windows 7 has many useful features for backing up and restoring your system. The best practice for IT pros and home users a like is to have a good working backup in place. The simplest thing you can do once you have your WIndows 7 system setup and configured with your personalised settings/programs is to create a system image that will allow you to restore your PC in the event of a major system crash or virus. Read on to find out how easy it is to do and the benefits involved...
By Aizen on Wed, 23 Nov 2011 10:15:39 GMT
While attempting to remotely login to a Windows 7 PC using the built in Remote Desktop Protocol you may receive the error Atbroker.exe that prompts you to 'click OK' to terminate - once you do so you'll be left with a black screen and no desktop. Read on to find out more on how you can get around this issue...
By Aizen on Tue, 22 Nov 2011 16:23:27 GMT
If your Windows 7 PC or Laptop is having problems starting up you may need to use the System Repair Disc to give Windows a 'Kick Start'. The System Repair Disc is not the same thing a System Recovery Disc that may or may not have been supplied with your PC or Laptop and you will need to create the disc yourself BEFORE you run into any problems starting Windows.
By Aizen on Tue, 22 Nov 2011 15:56:16 GMT
Prevention is the best cure for system potential system crashes... Creating a system repair disc is easy and will give you a greater chance to recover your PC or Laptop in the event of a total system crash. Follow these easy steps...

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