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Windows Cannot connect to the printer. Access is denied

Apr 24

Written by:
Wed, 24 Apr 2013 18:31:18 GMT  RssIcon

When attempting to add a printer in Windows 7, by going to Control Panel > Devices & Printers > Add Printer > Add Network Printer

You receive the following error message: Windows Cannot connect to the printer. Access is denied

The first step is to open the local group policy on Windows 7 (not on the server).

1. Click start and type gpedit.msc and hit enter to Open Local Group Policy Editor:

 

2. Go to Group Policy: Computer Configuration\Administrative Templates\Printers\Point and Print Restrictions

3. Double click the Point and Print Restrictions and set it to Disabled and hit Apply

4. Go to the following policy under User Configuration\Administrative Templates\Printers\Point and Print Restrictions and repeat the process as above - SET it to DISABLED

You should now be able to add the printer without any problems. If the fix above has not worked they may be other problems such as share permissions just to name one.

 

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4 comments so far...


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Greet......this answer that I want. thank you very much.....!!!!! I can solved my problem.

By Ade D. Hermawan on   Wed, 17 Jul 2013 02:46:54 GMT
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Greet.....thank you for your post, I can solved my problem printer now.

By Ade D. Hermawan on   Wed, 17 Jul 2013 02:48:22 GMT
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THANK YOU THANK YOU THANK YOU!!!!

Finally got that printer working again!!

By Cz on   Thu, 10 Jul 2014 04:01:14 GMT
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Great man its work thank you very much................................................................

By Altaf on   Sat, 23 Aug 2014 12:47:27 GMT

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